What Our Seminars Deliver
Customized for You
Customized social media training for executive and marketing teams -- delivered at your location
Holistic approach that encompasses brand, marketing, sales and operations
“Big picture” focus with proven results from Fortune 500 companies
Hands-on and Relevant
Hands-on, relevant team case work with timely, real-world examples
Read Dave Evans' Book
Social Media Marketing: The Next Generation of Business Engagement builds on Social Media Marketing: An Hour a Day, to show you how to apply collaborative, social technology to business, shortening the innovation cycle and building stronger relationships with your customers, partners and suppliers.
By Dave Evans, 31 weeks 2 days
Customer loyalty is an essential component in the business equations of most firms. After all, loyalty translates directly into a clear return on investment (ROI)-related benefit: lower churn (lower cost), higher renewal and upsell likelihood (more sales), etc. So beyond the obvious - do things that make customers happy, and don't do things that...